Uncategorized Archives - React to WordPress

UserBack vs UserSnap, or what is the best bug tracking system – a UserBack review

After a long while of working without any tool helping us to collect feedback from clients, we thought that it is time, it is time to progress and get a finally use a tool.

This realization didn’t come from out of nowhere; our company has just finished developing a website for a big studio, and the project manager casually asked “please install Usersnap so that we will be able to collect client feedback”.

Although I’ve heard about those kinds of tools a lot, and we actually even were developing our own feedback tool(which we scraped), it was a surprise to see an actual big agency, using this tool with their own clients.

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